Shipping policy

At the moment, our website is only set up to ship within New Zealand.

Don't worry, just contact us and we can help you out.

We use New Zealand Post and CourierPost to ship orders. Our default is courier, though you may organise an alternative with us by contacting us directly.

CourierPost aims for next day delivery nationwide between major towns and cities in the North Island. South Island delivery can take two days.

If you require next-day delivery in South Island, choose the express shipping option for the South Island. If you spend over $250 get your shipping for free!

That depends on whether we have an item in stock or not. While we do have many items in stock, we don't carry everything.

If you need an item in a hurry, it's a good idea to contact us and find out if your item is in stock. If it is, we can usually send it out as soon as we receive payment.

If an item is not in stock, we'll need to order it from our suppliers, which means it can take a week or two to arrive. (Sometimes delivery can take longer, if our manufacturers are out of stock, for example, but this is unusual - we let customers know as soon as possible if something like this happens.)

Buying and Ordering

Yes, definitely! Just email us with your order number or phone us on 09 521 0684 and we can sort you out!

We accept American Express, Apple Pay, Google Pay, Mastercard, Visa, Paypal, Shop Pay and Laybuy. You can also pay via direct payment into Sea Tech's bank account. These options will be presented to you at checkout.



At checkout, you'll see a box that says 'discount' below your information about your purchase on the right. The code can be inserted there.

Returns, exchanges and servicing

You can find our Return Policy here.

At checkout, you'll see a box that says 'discount' below your information about your purchase on the right. The code can be inserted there.

We want to make sure you are completely satisfied with the products you have ordered. If you have any concerns please contact us immediately so that we can rectify any problems you may have. Most problems are easily fixed with good communication!

You can return most items sold by Sea Tech within 30 days of delivery for a full refund. We'll also pay the return postage cost if the return is a result of our error.

Items must be returned in their original condition and packaging.

Some minor repairs are carried out here in New Zealand. For the complete servicing of housings, strobes and lights we recommend that the product be sent to the manufacturer.

You'll need to contact us for freight costs to get the product to the manufacturer. Once product is assessed by the manufacturer we will advise you of the servicing cost, before any work is carried out.

Products still covered by manufacturer's guarantees do not incur fees as per manufacturer's guidelines.

If possible we try to bring the serviced product back into New Zealand with an order from the manufacturer. This reduces the cost to you. Contact us for more information.

Safety & Security

All the technical info.

It's safe as houses! You can read our privacy policy here.

Yes, you can find out more about that here - scroll to section seven.

other

Easy! Give us a call on 09 521 0684 or email us here.

Can't find what you're looking for?

Anything else? Just give us a call for friendly advice on 09-521 0684 or email us