At the moment, our website is only set up to ship within New Zealand. We are working on it, Australia!

If you live outside NZ and you want to buy from us, please email us with the following info:

• Full name
• Shipping address
• Contact phone number
• A list of what you wish to purchase.

We will get back to you ASAP!

If you live outside NZ and you want to buy from us, please email us with the following info:

• Full name
• Shipping address
• Contact phone number
• A list of what you wish to purchase.

We will get back to you ASAP!

We use New Zealand Post couriers to ship our local orders. Our default is courier, though you may organise an alternative with us by contacting us directly.

New Zealand Post aims for next day delivery nationwide between major towns and cities in the North Island. South Island delivery can take two days.

If you require next-day delivery in South Island, choose the express shipping option for the South Island. If you spend over $250 get your shipping for free!

For anywhere outside of New Zealand, we prefer to use DHL Express. For smaller orders or on request we may sometimes use NZ Post Courier. If you have a preference, please let us know.

That depends on whether we have an item in stock or not. While we do have many items in stock, we don't carry everything. (ie, we do not stock most housings or ports as there are just too many!)

If you need an item in a hurry, it's a good idea to contact us and find out if your item is in stock. If it is, we can usually send it out as soon as we receive payment.

If an item is not in stock, we'll need to order it from our suppliers, which means it can take 1-2 weeks to arrive. (Sometimes delivery can take longer, if our manufacturers are out of stock, for example, but this is unusual - we let customers know as soon as possible if something like this happens.)

Yes absolutely! As long as your order has not been fulfilled we can make changes to it.

Please let us know as soon as possible if you need to add or change an item on your order! You can contact us via email or phone us on +64-9 521 0684.

We accept American Express, Apple Pay, Google Pay, Mastercard, Visa, Paypal, Shop Pay and Laybuy. You can also pay via direct payment into Sea Tech's bank account. These options will be presented to you at checkout.

We want to make sure you are completely satisfied with the products you have ordered. If you have any concerns please contact us immediately so that we can rectify any problems you may have. Most problems are easily fixed with good communication!

You can return most items sold by Sea Tech within 30 days of delivery for a full refund. We'll also pay the return postage cost if the return is a result of our error.

Items must be returned in their original condition and packaging.

Some minor repairs are carried out here in New Zealand. For the complete servicing of housings, strobes and lights we recommend that the product be sent to the manufacturer.

You'll need to contact us for freight costs to get the product to the manufacturer. Once product is assessed by the manufacturer we will advise you of the servicing cost, before any work is carried out.

Products still covered by manufacturer's guarantees do not incur fees as per manufacturer's guidelines.

If possible we try to bring the serviced product back into New Zealand with an order from the manufacturer. This reduces the cost to you. Contact us for more information.

Ikelite customers requiring servicing can send their gear directly to Ikelite in Indianapolis, Indiana, USA. Find out more.

No, sorry. Our best recommendation for selling old gear is Trade Me or Facebook Marketplaces. If you know of somewhere better, let us know!

It's safe as houses! You can read our privacy policy here.

Yes, you can find out more about that here - scroll to section seven.

Easy! Give us a call on 09 521 0684 or email us here.