Some changes to our website and why we've had to make them
- Product information & new releases
- 08 May, 2020
What's happening on the Sea Tech website
Why we've switched to USD
Covid-19 has affected a lot of unexpected things. One of the problems it presented to us, long before "Level 4" was even a glimmer in the eye of our politicians, was wild fluctations in the exchange rate with the USD. This has long been a complication for us, but the instability in the exchange rates around that time really exacerbated it. As a business, we needed to be able to be more responsive to those sorts of fluctuations.
So we've done what many websites do, when confronting these problems - we switched our website over to the US dollar. Like it or not, the US dollar is the primary currency of exchange these days, especially online, and we've had to adapt.
The website is still displaying NZD on the front for New Zealand customers but unfortunately it does switch back to USD at checkout. But don't worry, everything is fine – the USD price is the same as the NZD price you saw before checkout. The website is working as expected. We are still a New Zealand company!
We've worked hard on this behind the scenes over the weeks, and we're doing our best to stabilise our prices for you as much as possible in these weird times. Please bear with us as we iron out any kinks.
As always, if you need something urgently, it's always best to pick up the phone and check in. Or shoot us an email. Let us know what you think of the changes.
Our delivery times are matching fairly closely to normal delivery targets. Courier Post is doing a stellar job keeping up with the demand. Some of you have stopped by and made some purchases the last few weeks and for that we send you a huge thank you! It's been a strange time to be operating a business in New Zealand the last couple of months. It's been great having customers stop by (figuratively speaking) as we figure out the new normal.
We appreciate your ongoing support. It means a lot. Thank you.
Any questions - send 'em our way.